Privacy policy
1. Data Controller
The entity responsible for processing the personal data collected through the website https://rowanrye.com/ (hereinafter, the “Website”) is Rowan & Rye .
Accessing and using the Website confers the status of User and implies full acceptance of this Privacy Policy from the first moment of use.
For any questions related to the processing of your personal data, you can write to us at: info@rowanrye.com
2. Legal Basis for Data Processing
Your personal data is processed based on:
- The need to provide the contracted services through the Website.
- Your express consent by accepting this Privacy Policy.
The User may withdraw their consent at any time, without affecting the lawfulness of the previous processing, by writing to info@rowanrye.com.
3. Purposes of the Processing
Your personal data may be used for:
- To provide the services offered on the Website.
- Manage orders, shipments, returns and customer service.
- To send commercial communications, promotions, newsletters and notifications related to your purchases (if the User has given consent).
- The means of contact may be: email, SMS/MMS, telephone calls or any other equivalent electronic means.
4. Data Veracity
The User guarantees that the data provided is truthful and up-to-date, and undertakes to notify any changes.
Rowan & Rye reserves the right to exclude from its services any User who has provided false information, without prejudice to any other legal action that may be taken.
5. Data Retention
Personal data will be retained until the User requests to unsubscribe from our services.
After that, it will be blocked and stored only for the legally required periods.
6. User Rights
The User may exercise the following rights:
- Access to your personal data.
- Rectification of inaccurate data.
- Deletion of your data (right to be forgotten).
- Limitation of treatment.
- Opposition to treatment.
- Portability of your data.
Not to be subject to automated decisions.
To exercise any of these rights, you must send a request to info@rowanrye.com, indicating the right you wish to exercise and attaching a copy of your ID.
You can also file a complaint with the competent Data Protection Supervisory Authority if you believe that your rights have been violated.
7. Data Security
At Rowan & Rye we apply appropriate technical and organizational measures to guarantee the security, integrity and confidentiality of your data.
However, we inform you that internet security is not absolute, so we cannot guarantee the total invulnerability of the network.
The User is responsible for keeping their login credentials secret. Any unauthorized use must be reported immediately.
8. Privacy Policy Review
Rowan & Rye reserves the right to modify this Policy at any time. Any changes will be duly notified and updated on the Website.
We recommend periodically reviewing this policy to stay informed about how we protect your information.
9. Links to Third Parties
This website may contain links to third-party sites. Rowan & Rye is not responsible for the processing of personal data by these sites. We advise you to carefully read their respective privacy policies before providing any personal information.
10. SMS Marketing and Notifications
We can use your data to send you:
- Order confirmations.
- Payment reminders.
- Special promotions.
- Requests for rating or review.
We also use cookies to track items in your shopping cart, even if you've abandoned the process. This information may be used to send SMS reminders.
11. Acceptance of the Privacy Policy
The User declares to have been informed about the conditions regarding the protection of personal data, accepting and consenting to its processing by Rowan & Rye , in the manner and for the purposes indicated.